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TSYS|Total System Services

Engaged Employer

Someone has to say it.. - Technical Customer Service Representative TSYS|Total System Services Employee Review

3.0
Feb 22, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay was really good, Overtime was amazing and you had more sick time and vacation time than with other employers. Promotions and raises could get tricky at times, but if you knew what you were doing you could still get away with things like issuing an extra month of credit or approving shipping for retention

Cons

When the former owners sold this company they left employees that were loyal to them for the decade they were open. These employees, for the most part, are hard working, old, and will have a hard time interviewing and learning skills for a new job. Reason being is that they already invested a good portion of their life to the company. There are also layoffs now, one in April, one in October and we know more are coming. When layoffs do happen, employees are getting a month. However, what are they going to pay the employees that were so loyal to the company?

Explore other reviews about TSYS|Total System Services

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and vacation time

Cons

A lot of overtime and busy work

4.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good, friendly staff and management. remote work. No micromanaging

Cons

Change control process is very restrictive. Bureaucracy is very stifling. All work has to be done after hours.

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