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      TTEC

      Engaged Employer

      TTEC reviews

      Ok if u need experience - Ccustomer Service Representative TTEC Employee Review

      2.0
      Feb 12, 2026
      Ccustomer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      You work from home, you don’t need to have your camera on. You’re comfortable while working. You can take all the time off you need in advance without penalties.

      Cons

      Low pay, no raises ever, if you’re sick and have no pto you’re written up. Sitting down all day will ruin your body after a while. You have to learn the job yourself even after training for a month.

      avatar
      TTEC Response
      4mo
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciate the flexibility, comfort, and paid time off policies. We also take your comments about compensation, training, and workload seriously — feedback like this helps us identify ways to better support our employees. If you’d like to share more about your experience directly with us, you can do so at ttecwehearyou.com.

      Explore other reviews about TTEC

      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

      avatar
      TTEC Response
      2d
      Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the job stability you've experienced. We also appreciate you sharing your perspective on call volume and the importance of supportive leadership. We understand how these factors can impact the employee experience, and feedback like yours helps us continue identifying opportunities to improve. Thank you again for taking the time to share your thoughts, and we wish you continued success in your role.
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