Not worth the pain - Team Lead TTEC Employee Review

2.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home and no micro managing

Cons

Little pay even for leadership 16 an hour No help from client TtEC won’t ask the client for help leaving the leadership team to figure out issues on own

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TTEC Response
4mo
Thank you for sharing your feedback and for your years of dedication to TTEC. We’re glad to hear you appreciate the flexibility and autonomy in your role. We also take your comments about compensation, client support, and communication seriously — feedback like this helps us identify areas where we can improve support for our leadership team. We value your contributions and wish you continued success in your role.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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