Not a good environment - Customer Service Representative TTEC Employee Review

2.0
Apr 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of pressure and the payment is not good at all.

Cons

The insurance was not bad.

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TTEC Response
2mo
Thank you for sharing your feedback and for your time with TTEC. We take note of your comments regarding workload, compensation, and benefits, as well as your input on the insurance offering. Feedback like this is important as it helps us continue reviewing and improving the overall employee experience. We appreciate you taking the time to leave a review and wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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