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      TTEC

      Engaged Employer

      TTEC reviews

      A company that practices Double Dipping - On Site Service Representative (OSR) TTEC Employee Review

      1.0
      May 5, 2026
      On site service representative (osr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Interactive trainings for skills improvement

      Cons

      Difficult communication with Employee Relations (HR). They sent me two emails at once after a delay of return with my headset. The first one includes my final pay with the price of my headset deducted and my COE; the second one a final warning to return my headset. They are practicing double dipping. If you need my equipment back you can tell me first so I can return it properly before you make a final say with my Final pay. This is extremely unprofessional on their part.

      avatar
      TTEC Response
      1mo
      Thank you for sharing your feedback and for your time with TTEC. We take note of your comments regarding offboarding communication, employee relations processes, and equipment return handling. We understand how important clear, timely, and professional communication is during transitions, and feedback like yours helps highlight areas where we can continue to improve consistency and support for employees. We appreciate you taking the time to share this and wish you all the best in your future endeavors.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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