Mostly remote work, but toxic leadership culture - Team Leader TTEC Employee Review

1.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Most part is wfh, only few work onsite setup

Cons

Leadership negative. Blame culture everywhere. No accountability. Impasible metrics. Lots of demerits.

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TTEC Response
1mo
Thank you for sharing your feedback and for your years of dedication to TTEC. We appreciate you recognizing the flexibility of the work setup. We also take your comments regarding leadership, accountability, and workplace culture seriously, as feedback like this helps us continue identifying opportunities to improve the employee experience. We value your perspective and wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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