Good benefits overshadowed by toxic work environment - Customer Service Representative TTEC Employee Review

2.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and fast interview process

Cons

Toxic work environment and a lot of office politics that affects the team

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the benefits and hiring process. We also take your concerns about the work environment and team dynamics seriously, as creating a positive and supportive workplace experience is important to us. Feedback like yours helps us identify areas where we can continue improving for our employees. We wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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