Great workplace but overwhelming micromanagement at times - Technical Support TTEC Employee Review

5.0
May 25, 2026
Recommend
CEO approval
Business Outlook

Pros

over all TTEC is a awesome place to work if you can learn the system as you go and maintain your metrix in good standings with the rest of the team

Cons

sometimes it gets overwhelm cause the micro managing its ridiculous at times

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TTEC Response
1mo
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed your overall experience and appreciated the workplace environment and team culture. We also understand your concerns regarding management style and workplace pressure at times. Feedback like yours is valuable as it helps us continue improving the employee experience and support for our teams. We appreciate your perspective and wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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