Mixed experience with supervisors at a good workplace - Customer Service Representative (CSR) II TTEC Employee Review

2.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice supervisor and good place

Cons

Not so nice supervisors sometimes

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TTEC Response
2w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you appreciated the workplace environment and had positive experiences with your supervisors at times. We also appreciate your comments regarding consistency in management experiences. Feedback like yours helps us better understand the employee experience and identify opportunities to improve. Thank you for taking the time to share your perspective, and we wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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