Work from home with a friendly team, but weekend work required - Customer Service Representative TTEC Employee Review

3.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work from home Friendly team

Cons

Weekend work Not many benefits

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TTEC Response
2w
Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of working from home and found your team to be friendly and supportive. We also appreciate your comments regarding weekend scheduling and benefits. Feedback like yours helps us better understand the employee experience and identify opportunities for improvement. Thank you for taking the time to share your perspective, and we wish you all the best in your future endeavors.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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