Good benefits but challenging team dynamics and pay - Fraud Prevention TTEC Employee Review

3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits, insurance, cabs, cafe, recreational areas, function

Cons

Depends, if you get bad process, pay may be just below avg, work level high, rotational shifts, and can be worst if team members (such as agents, leads or managers) are bad.

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TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We’re glad to hear you value the benefits, transportation support, workplace amenities, and employee events. We also appreciate your comments regarding compensation, workload, shift schedules, and team dynamics. We understand that an employee’s experience can be influenced by many factors, and feedback like yours helps us better understand opportunities to improve the workplace experience. Thank you for taking the time to share your perspective, and we wish you continued success in your role.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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