Overall great experience - Customer Service Representative TTEC Employee Review

4.0
Oct 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Opportunity to work at home Very nice co-workers Opportunity to interact with people from all over the world. Very easy going supervisors, not on top of you about things.

Cons

just about no room to grow when you are on at home environment Sometimes you might catch yourself thinking how did the people round about you got the position they are in.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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