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      TTEC

      Engaged Employer

      TTEC reviews

      Great Place to Work - TeleTech @ Home Agent TTEC Employee Review

      4.0
      Nov 28, 2016
      Teletech @ home agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Performance-based positions and are willing to work with you about your schedule. If you will perform they will accommodate.

      Cons

      Depending on the assignment it can become boring and tedious. Burnout and turnover are high.

      avatar
      TTEC Response
      9y
      Thank you for the feedback! We really reward employees who perform well on the job, and we're glad you appreciate that. Turnover rates are pretty high industry-wide but as such, TeleTech is committed to keeping talent and giving them tools to continue to develop right here in the company. Thank you for your advice and we wish you successful years ahead!

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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