Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      TTEC

      Engaged Employer

      TTEC reviews

      For your sanity, stay away from Teletech. - Licensed Health Insurance Agent- UHC TTEC Employee Review

      2.0
      Nov 30, 2016
      Licensed health insurance agent- uhc
      Recommend
      CEO approval
      Business Outlook

      Pros

      The other employees are awesome and you all unite in you hate for Teletech. Training for sales was good. Great place to work if you just need to make some cash then go

      Cons

      You have to make sure you pay is correct, constantly. Management has no idea what's going on. This is the most disfunctional place of employment I've ever seen. It's like Teletech work up and said, let's hire people then figure out what we want to do with them. The systems are always going down. Customer service employees are idiots, actual idiots. This company is so numbers driven is gross. But they won't admit. And don't expect to get anything accomplished quickly here.

      avatar
      TTEC Response
      9y
      We apologize that your experience with TeleTech hasn't matched our reputation as a great company to work in. We want to thank you for taking the time to give us your feedback. We're glad you like the sales training on the other hand, we hope you are raising the pay concern with your supervisor as this is something that can be resolved quickly. More than ever, TeleTech is committed to retaining top talent and developing them, especially with the launch of iAspire which aims to propel the careers of employees from within. We've taken note of your comments and we'll look into them. Thank you once again for the review.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      TTEC Response
      1d
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
      See reviews by: Helpful|Rating|Date|All
      Related searches: TTEC jobs | TTEC salaries | TTEC benefits | TTEC interviews
      TTEC reviewsTTEC Licensed Health Insurance Agent- UHC reviewsTTEC review