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      TTEC

      Engaged Employer

      TTEC reviews

      If you need a job while your looking for another one.... - Solutions Archetect TTEC Employee Review

      2.0
      Feb 2, 2012
      Solutions archetect
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Good boss made an unbearable job much better. - Travel

      Cons

      - They bought eLoyalty and now are destroying it - No work/life balance (60+ hours, EVERY WEEK on and on) - A CEO that treats employees as human capital, they call Human Resources "Human Capital"- freaking creepy. - The company took away company 401k match when profits were not high enough - Internal Help Desk for employees where English is a second language - Horrible reimbursement for travel expenses - No training

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      2w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 3, 2026
      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      you will always have a job if you come to work and follow their rules

      Cons

      back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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