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      TTEC

      Engaged Employer

      TTEC reviews

      TeleTech - only for the brave. - Manager TTEC Employee Review

      4.0
      Feb 23, 2009
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay and if you work very hard you'll be able to climb up b/c the turnover is very high. So, if your objective is to simply sit down in a chair and get paid it isn't a good place to work because your metrics are being carefully tracked every single minute of every single hour and there is little room to hide and pass the day away while not performing any work.

      Cons

      Very busy all of the time and absolutely no work / family life balance. So - if you aren't too worried about having lots of personal time on the weekends go ahead and sign up.

      avatar
      TTEC Response
      8y
      Thank you for taking the time, we truly appreciate the positive feedback.

      Explore other reviews about TTEC

      5.0
      Jun 21, 2026
      Licensed insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, training, and equipment provided.

      Cons

      Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

      avatar
      TTEC Response
      1w
      Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
      3.0
      Jul 2, 2026
      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Schedule flexibility and benefits, great people

      Cons

      Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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