Fun people, great work, nice environment - Customer Service Representative TTEC Employee Review

4.0
Aug 11, 2012
Recommend
CEO approval
Business Outlook

Pros

people are nice and fun to be with. great benefits and incentives.

Cons

I worked for 3 years and 9 months, with no annual increase since regularization. That was in 2011. I heard they had a salary increase in late 2011 or early 2012.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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