It has been very rewarding and had allowed me to develop additional skills and an opportunity to enhance my leadership - Team Leader TTEC Employee Review

5.0
Apr 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Career opportunities are readily available due to the dynamism of the industry, It offers good pay and good benefits and it offers a lot of personal growth and also opens a wide variety of possible career developments. A good base for developing your networks for future needs

Cons

The graveyard shift is inevitable and really very stressful. And the industry presently has become un wittingly a precursor of unwanted and ill advised relationships which tend to breakdown moral values and boomerangs to work performance and attrition

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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