Great company if you have the right connections - Team Leader TTEC Employee Review

4.0
Apr 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Yo can grown within the company in just few years, the salary is good for undergraduate persons. Many training resources. You can improve your English skills. As a first time job, is excellent.

Cons

There's a lot of personnel rotation in the company, so you should be very carefully when you decide to change your position, maybe the project will be closed and you will be fired. If you get fired, you usually need to start over from the agent position. Depending on the project, you should say goodbye to your personal life because they will ask you to stay there many extra hours.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
TTEC Response
2w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

See reviews by: Helpful|Rating|Date|All