I wouldn't personally reccomend - Customer Service Representative TTEC Employee Review

1.0
May 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Working from home, off on the weekend on the project I was on.

Cons

This is all my personal experience working at this company. My opinions and mine alone. VERY Low pay for what you do, terrible management, extremely high stress. They treat you like a number. Benefits were fine until they decide to ruin them for you. Honestly would not recommend this company. I spent almost two years here just to be let go due to a management mistake. Work here if you wish, but I would recommend looking for other places. I have never been treated so poorly before, especially by management, You are just a number to them. Horrible. Watch your pay CLOSELY. Never really seemed to be right.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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