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      TTEC

      Engaged Employer

      TTEC reviews

      Overall good experience - Google Ads Account Strategist TTEC Employee Review

      4.0
      Jun 10, 2020
      Google ads account strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Best part about this role by far is the experience gained whilst talking to different businesses and owners 2. Flexible Hours 3. Occasional gifts and prizes for doing things that are out of the norm such as doing the most dials, or having the most talk time ( Cool... but personally I felt it was always a loosing battle b/c there's that one or two that ruin it for all aka the dial then hang up right away folk)

      Cons

      1. Not very transparent on pay in regards to commission especially in the interview process 2. Not knowing what your going to be paid until the day of 3. Very relaxed environment (lazy) 4. They haven't quite figured out where they are going as far as metrics with the department and it's been more than a year. 5. Massive attrition , so if you want to be in a place that changes faces pretty often I guess this would be a Pro

      avatar
      TTEC Response
      6y
      Thank you for sharing your thoughts with us. Contact us through www.ttecwehearyou.com to discuss your concerns in detail.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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