Good for a Moment - TeleTech @ Home Agent TTEC Employee Review

3.0
Jan 25, 2014
Recommend
CEO approval
Business Outlook

Pros

You can save on gas with this job. There is no worry about whethre the car will be working or if it breaks down because work is at home! ,You do not have to dress up! You can go to work in your pjs if you wanted to and know one would be the wiser. The work is easy once you have completed the training. What you lack in pay you save in not having to drive and work worry about mechanical upkeep on the car. Teletech provides great support after you have been there for a number of years. This job is great for people who cannot work in a normal environment, such as those with physical disabilities that prevent someone from driving or being fully ambulatory.

Cons

The training is awful. Teletech does not give enough time for new people to get trained before it puts people on the phones. It also does not provide good support after you start working for new people. It is boring work and if you are not paying attention, you can fall asleep answering calls.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

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