Great work at home company - some issues like all companies - TeleTech @ Home Agent TTEC Employee Review

4.0
Mar 31, 2014
Recommend
CEO approval
Business Outlook

Pros

Legitimate work from home positions Great work life balance / part time A lot of perks/benefits not offered by other part time employers Training opportunities Growing company has presence all over the world

Cons

The only challenges I had were technical challenges with client systems that were outdated or slow.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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