Save yourself the stress - Customer Service Representative (CSR) TTEC Employee Review

2.0
Mar 30, 2021
Recommend
CEO approval
Business Outlook

Pros

Pay is ok for remote work Equipment is provided Seemingly good benefits

Cons

Work schedule TLs give wrong information Seems to be no actual management, HR team, or again anyone to schedule

avatar
TTEC Response
5y
Your TTEC experience matters to us. Please visit www.ttecwehearyou.com to give us more details.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

avatar
TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule flexibility and benefits, great people

Cons

Pay is not competitive. There are no raises outside of promotions. Raises for promotions are very low. Nothing is proactive, it's all reactive

See reviews by: Helpful|Rating|Date|All