TeleTech should hire Customer Focused Human Resources people!!!! - Anonymous employee TTEC Employee Review

2.0
Apr 29, 2010
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The hiring process is efficient and well organized. New hires' training is good overall.

Cons

Salary sucks. They terminate people without due notice which is something required by law. And when you voluntaryily leave the Company, they will withhold your salary for 60-90 days even if you do not have any outstanding financial accountabilities or obligations. Again, this is an unfair and unlawful labor practice under the Labor Code. Most of all, the HCD people are cold, uncaring people who either responds to employees' concerns and queries in a very untimely manner or they do not respond at all.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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