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      TTEC

      Engaged Employer

      TTEC reviews

      TeleTech has been PHENOMENAL. It helped me a lot to have a work-life balance. - Social Media Marketing Specialist TTEC Employee Review

      5.0
      Sep 11, 2014
      Social media marketing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good company for career growth and development Good compensation package Promotes work-life balance Boss are good to talk with Great working environment Colleagues are fun to work with When you perform, you get rewards/bonuses

      Cons

      I needed to work on night shift for work My work requires minimal supervision (which workds to my advantage) The members in my team (Social Media Marketing Team) are only few and we might need more members to do our jobs

      avatar
      TTEC Response
      11y
      Hey there! We appreciate your feedback and we're glad that you're having a great experience with us. Cheers!

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

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