This place is the actual worst. - Customer Service Representative TTEC Employee Review

Trainers not effective, entire training classes have walked out. There was a class-action lawsuit started in 2018 against them, where they wronged new hires and some of the older TTEC members. If you have a pay discrepancy and are using their device good luck, I had to submit a ticket. It said I had to go through company computer. The site demanded for a photo to be uploaded with it. Device didn't allow photos to be saved or uploaded on the work side. My entire training class was hit with Colorado state tax. I lived in Texas. They lived in Florida. we did not have state taxes. It took me a month and a half to see my first check when others were paid. I lost my electricity and was told I'd be fired for it. Fantastic. They returned my state Taxes that were removed before I saw my first check. I was asked in the first week if there were any exceptions necessary to mandatory training. I needed to speak with my prosecutor and the victim's counselor. Others were allowed days off. An hour off was not acceptable. What a joke