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      TTEC

      Engaged Employer

      TTEC reviews

      Dead end job that speaks of opportunities but presents none - Inbound Sales Representative TTEC Employee Review

      2.0
      Dec 30, 2014
      Inbound sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is opportunity to earn commission, and in some departments I've heard it's actually very nice. If you're really dedicated to what you do, and willing to let people walk on you to get where you want, you will be able to advance somewhat. Also it is very easy to get rehired later on if you find yourself needing to work again.

      Cons

      This company does not believe in raises or in actual promotion of employees. No matter how long you work here, you will not be able to really pay your bills unless you are promoted to management - and even then, I'm not convinced it's worth it. This is not a company that cares for its employees or their welfare. It is not a company that is good at communication. There is zero job security here.

      Explore other reviews about TTEC

      5.0
      Jun 11, 2026
      Custiner service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work, easy to work with.

      Cons

      Not much training, only 2 weeks provided and then QAs begin right away.

      avatar
      TTEC Response
      3w
      Thank you for sharing your feedback and for your time with TTEC. We’re glad to hear you enjoyed the flexibility of remote work and had a positive experience with your managers. We also appreciate your comments regarding the training experience and onboarding support. Feedback like yours helps us continue evaluating how we prepare and support employees as they transition into their roles. We appreciate you taking the time to share your perspective and wish you all the best in your future endeavors.
      5.0
      Jul 6, 2026
      Insurance agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work Some insurance benefits Reasonable Pay

      Cons

      - Lack of transparency in regards to pay, benefits, drug tests, etc... - Extremely high pressure work environment - Extensive micromanagement - Poor relationship with clients leading to poor communication between leadership and agents on the production floor - Questionable Treatment of new agents - Very little flexibility in regards to time off, VTO, and PTO - Leadership extremely limited in ability to affect change and improve conditions (Corrective Actions borderline unavoidable if one has health issues) - Tenure takes precedent over performance leading to ethically questionable leadership and poor communication

      avatar
      TTEC Response
      20h
      Thank you for sharing your feedback and for your years with TTEC. We’re glad to hear you value the opportunity to work remotely, along with the benefits and compensation. We also appreciate you taking the time to share your concerns regarding communication, leadership, workload, time-off flexibility, training, and employee support. We understand how these experiences can impact the overall employee experience, and feedback like yours helps us identify opportunities to improve. Thank you again for sharing your perspective and for being part of our team.
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