Fine for what it is, but lots of room for improvement - Deposit Services Specialist TTEC Employee Review

3.0
Jun 10, 2022
Recommend
CEO approval
Business Outlook

Pros

- Paid training - Work from home option - Equipment provided (except Ethernet extension cord, if you need one) - Management is fairly understanding of personal situations

Cons

- Insufficient training - Not everything is explained clearly, you are left to fend for yourself a lot of the times - Slow equipment that is always lagging, and then you are yelled at because you’re not “doing your job efficiently” - Unorganized

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TTEC Response
4y
We appreciate your thorough evaluation of our processes. We take this as an opportunity to help us be a better company for our employees. Thank you!

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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