Teletech Scam Co. - Best Buy Customer Service - Holiday TTEC Employee Review

1.0
Aug 17, 2015
Recommend
CEO approval
Business Outlook

Pros

There was not one good moment to work for Teletech.

Cons

I had about 45 supervisors in the chat room, there was no training and the trainers themselves were worried about their job positions. Plus they never paid me my hourly rate and defaulted on the last three weeks of payroll. They said that they had no money left in their corporate account to pay their employees. This company is such a scam and this is the reason why most of the work for them is over seas. They give you a schedule to work and then when you go to work they tell you that after one hour on the shift that you have MTO which stands for Mandatory time off without pay. There is a civil suit against them but I did not include myself. I feel that the suit is strong enough that they don't require myself as a witness to the outrageous company policies they have.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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