Teletech has always been fair with good people to work with - Service Delivery Supervisor I TTEC Employee Review

4.0
May 6, 2011
Recommend
CEO approval
Business Outlook

Pros

I love the people I work with. TeleTech as a company has always been fair. They are about developing and retaining their employees. I like the idea that I could transfer to ANY Teletech whether in the country or in another country so opens up opportunites that way. If you apply yourself, then there can be promotional opportunities. It is about how much effort you put in. I have been there for 5 years and I am happy.

Cons

There hasn't been a raise in a long time. I know that the economy is not very strong, but it would be nice to see something. The clients that I work for does have some high expectations, but after talking to people that have transferred from other sites, our client is much better than others. The client you provide service for could also make/break the job.

Explore other reviews about TTEC

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, training, and equipment provided.

Cons

Holiday weeks during training was 10 hours and was a grind, but I can't think of anything else.

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TTEC Response
1w
Thank you for sharing your feedback and for being part of TTEC. We're glad to hear you value the remote work opportunities, training, and equipment provided to support your success. We also appreciate your comments regarding the training schedule and recognize that longer training days can be demanding. Feedback like yours helps us continue evaluating the employee experience while preparing team members for their roles.
3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

you will always have a job if you come to work and follow their rules

Cons

back to back calls if you have a good, moral supervisor or operational manager it helps a lot with missing time or unexpected emergencies

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