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TailorMed

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TailorMed reviews

Great mission and coworkers overshadowed by poor culture - Customer Success Manager (CSM) TailorMed Employee Review

2.0
May 5, 2026
Customer success manager (csm)
Recommend
CEO approval
Business Outlook

Pros

Company mission, great coworkers and decent compensation.

Cons

Work culture is horrible. Most people are miserable and overworked. Leadership is rude to employees. Every couple of months there is a mass turnover with people leaving the company. The only long-term employees they have are in Israel.

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TailorMed Response
1mo
Thank you for your feedback and for recognizing both our mission and the dedication of your colleagues. We are sorry to hear that your experience with culture and leadership did not meet expectations. As TailorMed continues to grow, we know it is critical that we continue evolving how we support employees, managers, communication, onboarding, and workload balance across teams. In recent weeks, we have been conducting listening sessions and gathering direct employee feedback to better understand where improvements are needed and how we can create a stronger employee experience moving forward. We appreciate your perspective and the contributions you made during your time with the company.

Explore other reviews about TailorMed

5.0
Jun 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible opportunity with a fast growing successful startup plus great culture, great people, great mission,

Cons

Remote work, HQ in NY and if you are outside of the city you miss out on some of the office fun

2.0
Jul 21, 2026
Lead tmc
Recommend
CEO approval
Business Outlook

Pros

Meaningful mission Helping patients overcome financial barriers to treatment can make the work feel impactful.

Cons

No structure or training high turnover rate employees are constantly quitting weekly nothing is private or confidential anything you tell HR everybody knows and it’s no such thing as open door policy they got a new management that has no clue what’s going on nobody seems to listen and all they care about is money and not the actual employees use to be a family environment but now it’s a strict program!! Company is not the same let’s not forget the undercover racism

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