Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Tails.com

      Engaged Employer

      Tails.com reviews

      Avoid! - Customer Service Representative Tails.com Employee Review

      1.0
      Feb 20, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      50% on good quality dog food, they really care about dogs.

      Cons

      Extremely stressful targets, management is completely useless, low pay, no diversity at all which is very strange for a company based in London, employees often burned out with targets but they won’t talk about it they fear for their job due to the current employment situation in UK. No empathy at all with the current situation and what people might feel it’s all about productivity you’re so stressed about targets people work extra time or don’t take breaks during the day not even lunch break. I won’t recommend it to people with anxiety they will destroy your self confidence. No professionalism at all.

      avatar
      Tails.com Response
      5y
      I’m very sorry to hear you feel this way. Giving our customers the best experience is very important but so is looking after our very talented team. I’d strongly encourage you to come and speak to either myself or your People Partner so that we can help support you. Let’s have a chat about your work situation to see how we can improve it based on your needs. Take care, Henrik Head of People

      Explore other reviews about Tails.com

      5.0
      Oct 11, 2022
      Head of finance
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Great team values - Clear / shared vision - Calibre of employees

      Cons

      Things can move quickly - make sure you can keep up!

      1
      avatar
      Tails.com Response
      3y
      Great to see such a positive review from a Pack member who has been through so many stages of change at tails.com. Thank you so much for taking the time for your review. Many thanks, Henrik Head of People
      5.0
      Jun 26, 2026
      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career.

      Cons

      Working for a company offers steady income, benefits, and a built-in team, along with structure and chances to grow your skills and career. On the flip side, you trade away some control over your time and decisions, deal with office politics and bureaucracy, and face limits on flexibility and earning potential. It’s a balance of security and structure versus autonomy and upside.

      See reviews by: Helpful|Rating|Date|All
      Related searches: Tails.com jobs | Tails.com salaries | Tails.com benefits | Tails.com interviews
      Tails.com reviewsTails.com Customer Service Representative reviewsTails.com review