Another company that don't respect their own customer service - Anonymous employee Tails.com Employee Review

I’m so sorry to see this review and that this was your experience. Our customer experience team is absolutely fundamental to our success as a business and we do not for a second underestimate its importance. I can appreciate that being part of a growing business can be challenging and like other departments at tails.com, CX have stretching targets to ensure all our customers have the best experience possible. We are absolutely committed to offering the necessary guidance, support and development for all of our team members. In the past year, we’ve seen many CX Specialists being promoted or taking up development opportunities in other teams. Thanks, Henrik Head of People