Tails.com

4.0

Sep 12, 2022

Recommend

CEO approval

Business Outlook

Pros

- A brilliant marketing team; supportive, generous and always willing to pitch in with various projects and each other to get the job done - The overall company is welcoming and accepting of who you are - I always brought my full self to work and was very appreciative of the ability to do so - My managers were incredibly supportive and trusted my judgement, even when I was very junior. This gave me autonomy and meant I could learn the skills needed to be a success in my role - The opportunities for learning and development were, in my experience, positive. I was given space to learn new skills - even when it was vastly outside of my prior experience - by virtue of the trust and belief that management had in my ability. It meant I was able to forge a path in the area I was most interested in, and that was an invaluable experience to have. - The dogs! They're just the best - having them in the office was brilliant and reminded me every day of our purpose and our business goal. Plus, a great destresser! - The location, although a pain to get to for anyone living further away, was also fantastic for relaxing at lunch or after work. Lots of open space and greenery to enjoy and to walk the dogs in. Pls never move office location!

Cons

- The pay/benefits are the main downfall at tails.com, unfortunately. Whilst pay rises were done in line with inflation, the base level pay was often way below the market average for certain roles - this was due to be compensated with a rewards package, but did not account for things like cost of living - More can be done to improve diversity & inclusion at the company; I know this is something that's being worked on at the moment so hopefully it continues to improve - Transparency and communication declined during my time in the business. I understand that as businesses grow, comms can sometimes be eroded between senior/junior, but as a company where everyone has a stake, it's important for there to be ongoing conversation about factors within the business - More could be done to recognise employee contribution; the Top Dog and Golden Scoop awards both did a lot for this, but just simple recognition of a job done well isn't very frequent. A lot of the time we moved on to the next big thing without even a second glance at what we'd just achieved which was a real shame - when there's so many people in the business all working hard, they can't all be recognised just once a month. They need a bit more of a shout out and more often please! - Mental health! Acknowledge how hard everyone works to make the business a success. A lot has been done towards this, but there's still work to be done - listen to the people telling you this, and listen to the suggestions they've made

Tails.com Response

Thank you for your thoughtful feedback. There are lots of points here for us to digest and we really appreciate the time you’ve taken to share it. It is so good to hear you have had the opportunity to grow and develop at tails.com, whilst being supported by your manager and wider team over the past few years. We also wanted to come back to your point on diversity and inclusion to acknowledge that there is more for us to do here and this is very much a focus ongoing. Just recently, we’ve invited all pack members to inclusion sessions and our talent team has been working on a range of initiatives to attract more diverse talent. Finally, on pay and reward your feedback will go into our wider benchmarking update - we want to ensure our talent at tails.com receives fair benefits and pay. Thank you for everything you’ve done to contribute to tails.com’s success over the past 3-4 years and we wish you all the best in your future career! Many thanks, Henrik Head of People

Overall positive experience, some areas for improvement - Marketing Executive Tails.com Employee Review

Explore other reviews about Tails.com

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches