Pros
- Substantial benefits for parents (extended paid parental leave, 9-day fortnight, flexible working, lots of remote). - The business operates in a solid market. Therefore, it’s likely to be commercially reasonably successful despite the lack of experienced leadership. - For now, there are still loads of great people left who really care about the product and the customers, but they’re dropping like flies. - Communication has been a massive problem for years now, but in all fairness, it’s recently gotten to an average level of quality in some respects, which is nice.
Cons
Unfortunately, this section would have been relatively empty three years ago, but now… Many other reviews have already called out the main problems around here, and I can confirm all of them, but here’s “my selection”: - Leadership: Ever since the original founders left, there has been a stark decline in professionalism at the top. Nothing makes sense anymore. The chiefs are so far removed from the employees that they can’t see how many people are disgruntled, frustrated, and sad about the company’s state. - Performance management involves promotions for people who know how to talk, and below-inflation pay reviews for those who carry the company, not to mention prevalent nepotism. - Org chart: The reporting lines are random and a constant joke across various seniority levels throughout the business. - Consultants: tails.com loves to spend money on external consultants that provide absolutely zero value, some of which have a negative effect.
