The startup to be in Portugal - Software Engineer Talkdesk Employee Review

5.0
Aug 11, 2016
Recommend
CEO approval
Business Outlook

Pros

Thriving startup in full blown growth. Lots of technology challenges ahead -- great place to be if you want to challenge yourself. Great engineering culture. Some really talented engineers. Awesome Lisbon and San Francisco offices. Although not perfect, Talkdesk is still in a phase of it's growth where you feel you can make a difference.

Cons

Engineering has grown a lot in the past few months, and some other areas of the company are struggling to keep up. Hopefully this will be sorted out shortly, I guess these are the pains of a hyper growth startup. Careers are not yet clearly defined. Some lack of leadership in the Portuguese branch.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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