Does Talkdesk pay their employees well?

According to anonymously submitted Glassdoor reviews, Talkdesk employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Talkdesk. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Talkdesk?

55% of Talkdesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Talkdesk 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Talkdesk?

Software Engineer (85) , Account Executive (42) , Sales Development Representative (SDR) (35) , Enterprise Account Executive (34) , Sales (31) , Senior Software Engineer (24) , Product Manager (19) , Customer Success Manager (15) , Engineering Manager (12) , SDR (11) , Senior Product Manager (11) , Manager (10) , Marketing (10) , Product Designer (10) , Sales Development Representative (8)

What are the pros of working at Talkdesk according to real employee reviews?

"There are a lot of great people (victims) and I built a solid network during my tenure" ((in 101 reviews)); "Good work life balance across company" ((in 49 reviews)); "The team is great and the product is very interesting." ((in 49 reviews)); "Knowledgeable and great colleagues." ((in 22 reviews)); "Career opportunities: I've been with Talkdesk for about 2 years and have had 3 different promotions." ((in 19 reviews))

What are the cons of working at Talkdesk according to real employee reviews?

"Massive upheaval in senior leadership meant major reorganizations and changes in priorities." ((in 47 reviews)); "Low salaries when given the reality of fully remote companies" ((in 39 reviews)); "Lots of layoffs of really good individuals and teams." ((in 29 reviews)); "Maybe it's because our CEO is young, but don't let that fool you." ((in 27 reviews)); "• Separating the C suite from money, in the form of program budget employee pay or other benefits, is extremely difficult" ((in 16 reviews))

What are employees saying about Talkdesk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Talkdesk layoffs and their outlook for job security at Talkdesk in 2026.

What are the top reviewed Talkdesk locations?

San Francisco , Salt Lake City , New York , Lehi , Chicago , Dallas , Palo Alto , Denver , Boston , Austin , Los Angeles , Atlanta , Provo , Madison , Washington , Fort Worth , Cleveland , San Diego , Tampa , Jersey City , Birmingham , Draper , Utica , Phoenix , Tucson , Grand Rapids , Oklahoma City , Chapel Hill , Wilmington , Houston

Talkdesk reviews

This is for job seekers - Anonymous employee Talkdesk Employee Review

1.0

Oct 27, 2016

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are many people who have written truthful reviews on Glassdoor. As reported by others, reviews have been requested by the CEO and COO. Use the negative reviews as a guide to ask questions.

Cons

Find out for yourself. Here are some questions to Learn about the organization: How many people have left on their own in 2016? How many people were fired? Why did the co-founder leave? Why isn't anyone allowed to talk with the co-founder who left? Why did each sales leader leave (there are a few)? How many reps hit quota? What's your csat score? Why did the entire finance team leave at the same time? Based on the answer ask why there wasn't legal action taken.

Talkdesk Response

9y

Thanks for your review. Transparency is one of our core values at Talkdesk, and it's true we encourage our employees to leave reviews. We like to hear their views on Talkdesk and input on how to continually grow and scale in the right direction. Some reviews are great, while others are not, but we learn from all of them. Over the past couple years, we’ve learned how to build a solid team, especially on the sales side, and we are very proud of the sales leadership team we currently have in place. I encourage you to come and meet them and ask them any question you want. Our leadership team will answer your questions openly and honestly. If you have any additional thoughts, drop me a line.

Explore other reviews about Talkdesk

5.0

Jul 16, 2026

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0

Jun 8, 2026

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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Jobs at Talkdesk

Senior Manager, Deal Desk

Senior Manager, Deal Desk

Senior Manager, Deal Desk

Senior Manager, Deal Desk

Senior Manager, Deal Desk

Talkdesk

This is for job seekers - Anonymous employee Talkdesk Employee Review

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