Does Talkdesk pay their employees well?

According to anonymously submitted Glassdoor reviews, Talkdesk employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Talkdesk. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Talkdesk?

55% of Talkdesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Talkdesk 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Talkdesk?

Software Engineer (85) , Account Executive (42) , Sales Development Representative (SDR) (35) , Enterprise Account Executive (34) , Sales (31) , Senior Software Engineer (24) , Product Manager (19) , Customer Success Manager (15) , Engineering Manager (12) , SDR (11) , Senior Product Manager (11) , Manager (10) , Marketing (10) , Product Designer (10) , Sales Development Representative (8)

What are the pros of working at Talkdesk according to real employee reviews?

"There are a lot of great people (victims) and I built a solid network during my tenure" ((in 101 reviews)); "Good work life balance across company" ((in 49 reviews)); "The team is great and the product is very interesting." ((in 49 reviews)); "Knowledgeable and great colleagues." ((in 22 reviews)); "Career opportunities: I've been with Talkdesk for about 2 years and have had 3 different promotions." ((in 19 reviews))

What are the cons of working at Talkdesk according to real employee reviews?

"Massive upheaval in senior leadership meant major reorganizations and changes in priorities." ((in 47 reviews)); "Low salaries when given the reality of fully remote companies" ((in 39 reviews)); "Lots of layoffs of really good individuals and teams." ((in 29 reviews)); "Maybe it's because our CEO is young, but don't let that fool you." ((in 27 reviews)); "• Separating the C suite from money, in the form of program budget employee pay or other benefits, is extremely difficult" ((in 16 reviews))

What are employees saying about Talkdesk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Talkdesk layoffs and their outlook for job security at Talkdesk in 2026.

What are the top reviewed Talkdesk locations?

San Francisco , Salt Lake City , New York , Lehi , Chicago , Dallas , Palo Alto , Denver , Boston , Austin , Los Angeles , Atlanta , Provo , Madison , Washington , Fort Worth , Cleveland , San Diego , Tampa , Jersey City , Birmingham , Draper , Utica , Phoenix , Tucson , Grand Rapids , Oklahoma City , Chapel Hill , Wilmington , Houston

Talkdesk reviews

Future Employees Beware- House of Cards - Anonymous employee Talkdesk Employee Review

1.0

Oct 27, 2016

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Most of Talkdesk employees are world-class. Can't say enough about the PMs, CSMs, SEs, Sales, CS, Directors, barista. It's a shame that they aren't valued the way they should be. -Surprisingly, Talkdesk has some of the best VC backing in the world- part of that was timing, part of it was the CEO- he can be compelling at times.

Cons

-C-Suite created a culture so that you had to look behind your back at all times. Strange really, and unproductive at the end of the day. -Continous mis-hires due to the inability to give up control and pay talent (salary/equity) what they were worth -Minimum Viable Product -Dev and PM's aren't in same office which poses huge challenges with innovation and communication -Engineers are managed based on speed of completion not quality of work. Change KPI's and behaviors change -Customer QA -Issues with payment, ie. Company owes reps money, not wanting pay reps money, changing % of payments before deals close. Untraditional, unethical, and boarderline illegal -High employee churn, including controller, HR director, multiple VP of Sales

Talkdesk Response

9y

Thank you for taking the time to leave a review. We also believe that we have world-class talent here at Talkdesk and we are proud to be able to build the company with such a great team. Hyper-growth companies need to continue to evolve to support the growth. In the last two years, we have grown from 20 employees to over 200, and from serving SMBs to enterprise companies. Dealing with rapid change is thrilling to some and threatening to others. We have learned this over the years and we now heavily invest in the hiring process. We now hire not only the best talent but also the best fit for our ambitious, fast growing company. Talkdesk was conceptualized in Portugal, and we are proud to have built the fastest growing technology company in the country - and to attract top talent from the best schools and companies. With more than 100 employees in Lisbon, we are the top choice for the best local talent. We know that it can be a challenge at times having our team split between SF and Portugal. However, we've been able to continually innovate and release new features and upgrades to the Talkdesk platform, and haven't let the distance divide our teams. While we always strive to improve efficiency, we know better than to manage our engineering talent with a whip. Lastly, while we update our comp plans from time to time (just like any other company) we don't owe money to any employee. If you know of a case like that please email me or our VP of Finance directly.

Explore other reviews about Talkdesk

5.0

Jul 16, 2026

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0

Jun 8, 2026

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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