I regret joining this company... - Anonymous employee Talkdesk Employee Review

1.0
Feb 17, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Sticky product, good market response, reasonable growth rate for a company @ this stage - Committed teams, working hard to see the company deliver - Striving to sell the vision in order to attract top talent

Cons

- Inconsistent, ever changing priorities - The CEO is young, smart, yet unexperienced. The company hired several senior department heads lacking drive, confidence, essentially acting as yes-men - Unrealistic expectations, management expects you to make wonders happen without resources to reasonably deliver - Constant pressure on teams and no respect for work/life balance - Top performers are crushed and many are actively looking for better opportunities outside of Talkdesk

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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