Weak CEO - Anonymous employee Talkdesk Employee Review

1.0
Jan 1, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are still great employees with the company that choose to tolerate the grossly lacking leader (CEO).

Cons

Talkesk's CEO is a wildly immature individual. High caliber vice presidents continue to leave, even after the recent fund raise, and it begs the question why. The CEO views employees as resources that are to be exploited, which is to say, are used to extract work out of with little to no genuine regard for the well being of employees. While an employee at Talkdesk, I've been personally asked by the CEO to write positive Glassdoor reviews (not hearsay, but rather a direct request by the CEO of me). Take positive reviews of this company with a grain of salt. When the leader's core is off, when there is no moral compass, when he genuinely doesn't care for the well being of the people that work tirelessly for his company, the odds of him changing, or even recognizing the need to change are very low.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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