Talksicity (Toxicity) - Account Executive Talkdesk Employee Review

1.0
Aug 8, 2020
Recommend
CEO approval
Business Outlook

Pros

-The product has gaps in the Enterprise space, but overall it's viable and stands up to the competition -There are a lot of great people (victims) and I built a solid network during my tenure -Health benefits are solid

Cons

When you work for a sales org where NO ONE hit's their number (a couple AE's got around 80% there in 2019, so they received a trophy) and the top performers are disgruntled, there is a fundamental problem with your sales organization. The forecast calls are ridiculous, you literally feel like the grim reaper is coming to take your soul. Even the one month we blew out our number, there was a negative tone to the call. I spent 3 months on quota and had a hefty pipeline with Q3 close dates (close to 70% of my overall number), I was let go due to performance. The sales team is a revolving door (no joke, being there for a year is a veteran). They could care less about your growth as a professional or within the company. AE's don't have any tools to be successful, they don't even pay for LI Sales Navigator, much less Zoominfo. I wish I could be more specific and give more detail to prevent people from considering Talkdesk, it is truly a horrible environment to work in. As stated by others, DO NOT take the job before you talk to a few current/former AE’s.

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5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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