Does Talkdesk pay their employees well?

According to anonymously submitted Glassdoor reviews, Talkdesk employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Talkdesk. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Talkdesk?

55% of Talkdesk employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Talkdesk 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Talkdesk?

Software Engineer (85) , Account Executive (42) , Sales Development Representative (SDR) (35) , Enterprise Account Executive (34) , Sales (31) , Senior Software Engineer (24) , Product Manager (19) , Customer Success Manager (15) , Engineering Manager (12) , SDR (11) , Senior Product Manager (11) , Manager (10) , Marketing (10) , Product Designer (10) , Sales Development Representative (8)

What are the pros of working at Talkdesk according to real employee reviews?

"There are a lot of great people (victims) and I built a solid network during my tenure" ((in 104 reviews)); "The team is great and the product is very interesting." ((in 51 reviews)); "Good work life balance across company" ((in 46 reviews)); "Knowledgeable and great colleagues." ((in 23 reviews)); "Pay is good for an entry" ((in 21 reviews))

What are the cons of working at Talkdesk according to real employee reviews?

"Massive upheaval in senior leadership meant major reorganizations and changes in priorities." ((in 48 reviews)); "Low salaries when given the reality of fully remote companies" ((in 35 reviews)); "Lots of layoffs of really good individuals and teams." ((in 33 reviews)); "Maybe it's because our CEO is young, but don't let that fool you." ((in 28 reviews)); "All the communication was bad." ((in 12 reviews))

What are employees saying about Talkdesk layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Talkdesk layoffs and their outlook for job security at Talkdesk in 2026.

What are the top reviewed Talkdesk locations?

San Francisco , Salt Lake City , New York , Lehi , Chicago , Dallas , Palo Alto , Denver , Boston , Austin , Los Angeles , Atlanta , Provo , Madison , Washington , Fort Worth , Cleveland , San Diego , Tampa , Jersey City , Birmingham , Draper , Utica , Phoenix , Tucson , Grand Rapids , Oklahoma City , Chapel Hill , Wilmington , Houston

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Talkdesk

Talkdesk reviews

Great environment, terrible recognition - Software Engineer Talkdesk Employee Review

3.0

Aug 19, 2020

Software engineer

Recommend

CEO approval

Business Outlook

Pros

- Great Engineering culture - Great work-life balance - Great people - This is a fantastic place to start your Engineering career

Cons

- Close to none career growth and recognition. There are always excuses to not compensate for great performance making the company lose great Engineers at all levels. - Hiring surge degrading the quality of the Engineers that come in. Looks like there is a strong opinion that the more there are Engineers the faster the work will be done. This is totally incorrect and is being noticed throughout the Engineering cluster. - The ratio between Senior and Junior Engineers is extremely low. - The performance review is always delayed and the promotions seem to be heavily based on the time spent at the company instead of the shown knowledge and participations.

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5.0

Jul 16, 2026

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0

Jun 8, 2026

Talent acquisition

Recommend

CEO approval

Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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Jobs at Talkdesk

Associate Solution Engineer - Mixed Industries - Commercial

United States

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Principal Product Manager - AI

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