READ BEFORE JOINING!!!! - Senior Account Executive Talkdesk Employee Review

1.0
Sep 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Company is growing very fast and the market for the product is there.

Cons

HUGE employee turnover. I’ve seen over 100% on teams in less than 12 months. No one hits the OTE so plan on about 50-60% of the commission. The enablement training for AEs is clearly ran by someone who has no real closing experience, thry just dump info on you since they have no way to actually relate to the role. SDR team and marketing generate virtually no pipeline so plan on self generating and relying on partners to get any business. They don’t give you any tools to prospect (they don’t have outreach, salesnav, zoom info, or anything else) so plan on working a lot harder not smarter. This is not a sales friendly organization so I would stay away if you are used to working in a sales environment where they want you to succeed.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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