Great Company, still figuring out how to show it though - Account Executive Talkdesk Employee Review

4.0
Dec 9, 2015
Recommend
CEO approval
Business Outlook

Pros

They have a great product and a team that is focused on delivering the best end user experience. Customer centric culture with a great group of people to work with. Management is open to listen to employees with ideas on how to improve the processes or product. Great investor backing.

Cons

Sales Management is still trying to figure out how to sell the product correctly, little to no training given when first hired, and no new hire has hit quota (12 AEs since august). Very quiet and reserved culture in the office.

Explore other reviews about Talkdesk

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Management and team members are great!

Cons

Nothing at this moment. So far, everything has been really great.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-The AI-First Mission is Real- We aren’t just talking about artificial intelligence; we are actively executing an AI-first transformation across our entire product and internal operating models. It’s an incredibly exciting, fast-paced space for anyone looking to build the future of enterprise software. -What makes this company truly special is our foundation: we have a deep, proven contact center history, but we’ve successfully paired that legacy with the right product architecture and the right people to dominate the AI future. It feels like today we have the right people on board to execute. - Innovative mindset- We don't have everything figured out today. Employees are encouraged to think outside of the box and move fast to try new things and surface solutions.

Cons

-High-Pressure, Agile Environment: Because we scale on consumption and automation rather than simple headcount, the bar for talent density here is exceptionally high. Things move FAST. If you prefer a slow, highly structured, or static environment, this level of rapid iteration might feel overwhelming - TD doesn't have everything figured out. You have to be OK building as you go, and not always having clear direction.

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