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Tapingo

Acquired by Grubhub

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Tapingo reviews

Unprofessional, Disorganized, High Expectations, and Shady Business Practices - Operations Tapingo Employee Review

2.0
Aug 17, 2017
Operations
Recommend
CEO approval
Business Outlook

Pros

Great office and location Wonderful coworkers Relative autonomy

Cons

No employee appreciation No investment in employee retention, training, or professional growth CEO acts like it's a 200 person company, and refuses to talk to people who make him uncomfortable Treats student employees like crap High pressure for no apparent reason Constantly shifting growth, sales, and operations - no scalable vision Insane expectations for availability due to the engineering team working in Israel Inefficient use of funding Sexism and cronyism perpetuated by the executive team Fraudulent core values

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Tapingo Response
8y
Thank you very much for sharing your feedback. We take your comments seriously and will continue working hard to create an environment where everyone feels supported and appreciated. We feel really fortunate to have a good number of teammates who’ve been with the company since its earliest days. We hope it’s the chance to make an impact and have a career-defining opportunity that keeps them here, but also our continued investment in culture and employee satisfaction. With our program of Brown Bag Brunches, happy hours, Chezpingos, All Hands meetings, and requests for employee feedback, we actively seek to create a culture where everyone feels included and excited to be part of a great team. We totally understand that working for a startup is challenging: processes often don’t exist, there’s a ton of ambiguity, and the business moves quickly as priorities and expectations change. We also recognize that the balance between employees having autonomy while also receiving regular feedback and individual development opportunities can be difficult to strike. We’re aiming to do better!

Explore other reviews about Tapingo

5.0
Oct 9, 2019
Courier
Recommend
CEO approval
Business Outlook

Pros

positivity, efficiency, technology, convenience, & friendliness

Cons

The delays of tech. support.

2.0
Oct 6, 2017
Tapingo courier
Recommend
CEO approval
Business Outlook

Pros

-Schedule yourself -10/hr -When there are 0 orders you are paid to sit on the couch 👍 -Everything is communicated through Slack

Cons

-Getting paid (they can't seem to figure this out) -Mentions on paycheck "as always tips are included on your paycheck" but you will never actually get paid your tips (seriously it's so sketchy) -The company functions off of company debit cards (PEX-Cards) which tend to fail at the register leaving you to foot the bill, and do not expect a company refund for at least 2 weeks -Management needs to be managed, most managers have never worked as Tapingo couriers and often have outlandish expectations -Tapingo does not partner with most restraunts leaving restraunt management irritated when they get swamped with to-go orders, especially when Tapingo is running specials -Food pricing is most-of-the-time inaccurate -Provided 1 sick day in 7 month period -Provided 0 breaks when working 8 hr shifts -Couriers tend to wait to pick up orders until the last possible minute, causing a game of chicken over who pick up which order -Tapingo support WILL spam your phone while working making it impossible to use your GPS, let alone your phone as a whole -Getting harrased by rude customers -Sketchy delivery locations -Employees fight for shifts -Promised "special pay" during events and then never receive the "extra pay" -Everything is communicated through Slack -The delivery app works a qtr of the time

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