Customer Support that is so far beyond a call center - Manager TaskRabbit Employee Review

4.0
Oct 15, 2019
Recommend
CEO approval
Business Outlook

Pros

The office feels like a family. People celebrate each other's successes and can approach each other honestly with feedback. There's a lot of opportunities since we're growing so rapidly. Everyone is asked to speak up and provide their opinions and feedback, and leadership genuinely listens.

Cons

We're at the beginning of our global scaling journey which means that things change almost constantly. There's room for improvement in terms of supporting leaders.

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TaskRabbit Response
6y
Thanks for sharing your feedback - glad you're on the journey with us!

Explore other reviews about TaskRabbit

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong mission-driven culture focused on improving people’s lives through flexible work opportunities. - Engineers have a direct impact on features that affect marketplace reliability, booking flow, trust & safety, and overall user experience. - Management is fantastic, caring, and supports their employees.

Cons

I haven't experienced any cons working here

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Amazing WLB 2. Positive company culture 3. Nice coworkers 5. Interesting problems 6. Great benefits

Cons

1. Salaries are relatively low 2. Slow pace

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