Good company, bad management - Anonymous employee TaskRabbit Employee Review

3.0
Nov 19, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some interesting projects and freedom to manage your work the way you want and suggest new ideas - Very generous pay and benefits (but it is hard to get promoted) - Work/life balance, depending on your team - Some great, caring and talented people - Company seems to truly care about Taskers

Cons

- Unclear strategy/lack of structure and a very "start up" organization style and mentality, despite the fact it is not one anymore. Some teams overlap and communication is not always the best. - Management style. The company is very political/hierarchical and boot licking seems to be the only way to get a little recognition. Employees just toot their own horn and often end up showcasing their work in a forced, unnatural way, just to be be recognized and be in the directors' good books. This leads to a strange atmosphere and makes the company way more political than it should be, considering its size and the values it claims to embody. Certain directors can be quite agressive and lack empathy, especially in London. It often leads to a toxic environment and favouritism, meaning that, if a director has decided they don't like you, your hard work will go unnoticed and you will receive demeaning remarks on a regular basis, sometimes in front of others. Micromagement can also be an issue. - Very high turnover, and a tendency to say "Oh well, that's normal", when clearly something is going on. The company does not seem to care about retention for some reason. - Product itself could be better, but lack of resources/engineers prevents major improvements

Explore other reviews about TaskRabbit

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

- Strong mission-driven culture focused on improving people’s lives through flexible work opportunities. - Engineers have a direct impact on features that affect marketplace reliability, booking flow, trust & safety, and overall user experience. - Management is fantastic, caring, and supports their employees.

Cons

I haven't experienced any cons working here

4.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

1. Amazing WLB 2. Positive company culture 3. Nice coworkers 5. Interesting problems 6. Great benefits

Cons

1. Salaries are relatively low 2. Slow pace

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