Culture is not as advertised - Warranty Representative Taylor Morrison Employee Review

1.0
Oct 10, 2024
Recommend
CEO approval
Business Outlook

Pros

They have a decent Christmas party.

Cons

They do not care about backing employees. They will not enforce decisions made by representatives. Employee turnover is ridiculous.

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Taylor Morrison Response
1y
Taylor Morrison genuinely cares about its people and we're sorry to hear you didn't experience that during your time with us. Thank you for the feedback!

Explore other reviews about Taylor Morrison

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Good internship, caring learned a ot

Cons

a lot of repetitive tasks over and over

2.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and decent pay

Cons

Advancing via merit system does not exist, low metric superintendents are awarded CSC to train. Management preaches accountability but does not practice it while, passing all the bad decisions down to their team members to take accountability for their actions and decisions. There is no team mentality in Charlotte anymore. The culture has been turned in to a game of cutthroat in which every teammate is trying to make another look bad in order to hide their mistakes. It was a great place to be when I started but it has turned sour in the worst way causing the division to lose all if their top talent at the CSM, CM, and CWM positions. Everyone feels this way and are too afraid to say it due to fear of being targeted

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Taylor Morrison Response
3w
We're grateful for the candid feedback and for your many years with us! We’re sorry to hear about your experience with accountability, advancement and team culture, and we recognize how frustrating that can feel. We’re committed to listening and improving, and we’d appreciate the opportunity to learn more about your feedback. If you’re open to sharing, please reach out to peoplecentralizedservices@taylormorrison.com.
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