Pros
-Generally good work/life balance -Foster City location is located next to the bay. Good for lunchtime walks. -Mostly friendly coworkers -Some minor improvements over the years - a little more transparency and some improved internal tools -Medical software is interesting and has a lot of functionality, but not sure how much customers actually use it.
Cons
-Extremely low pay for the Bay Area -No/limited raises -Limited career progression. High turnover. -Check the ratings trends over the years. Around the end of 2016, there is suddenly a slew of positive reviews that raise the average rating from less than 3/5 to greater than 4/5. -Extremely outdated processes. Lots of manual work that could easily be automated if the management would just provide the necessary tools. Unorganized records create a lot of extra work and wasted hours. -Layoffs about every 2 years. Unsure about financial stability of company. When I was there, the company started stocking snacks in the kitchen the day after a layoff... -Benefits are not great. They basically forced everyone to go on a high deductible HSA plan by raising premiums on the non-HSA plans to an absurd level. There is some 401k matching, but the vesting schedule is pretty stingy. No Roth 401k option. -Company does not invest in internal tools, to the point where productivity takes a hit (i.e. slow computers, endless Excel spreadsheets, and poorly implemented CRM. Having to constantly print out and manually sign self-training certificates in 2017 is ridiculous.) -Company does not seem to value employees nor make investments in them. Instead of opening new branch offices and stocking the kitchen with snacks, how about a raise now and then?